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Popular Articles
Immobilise a Vehicle
Q. How to Immobilise and mobilise a vehicle on the website? Watch How to Immobilise a Vehicle on web app Q. How to Immobilise and Mobilise a Vehicle (for APP)Watch How to Immobilise a Vehicle on the Mobile APPHow is the vehicle's timeline movement summary computed?
Vehicle timeline movement summary is not updated in real time (as done in case of vehicle location and motion status). The movement summary is updated at a minute level interval to determine the motion status of the vehicle for a given minute ...The current device onboarding process is too cumbersome and time consuming. Can we not get devices pre-fitted with the new VT firmware directly from Mitac?
We are working with Mitac on this and it may take till end of October. Till then, we will have to continue with the current process of updating the new VT firmware by connecting the devices with a computer/laptop on the site.Currently the dashcam stops giving data once the vehicle is turned off and this results in the vehicle going offline. Can this be solved?
Yes. We are working on a feature called Stealth mode which will address the issue of device going offline. This is how it will work; 1. Dashcam will be put into standby mode once the vehicle is turned off. This helps in reducing the power consumption ...Renewal / Renew Subscription
Q. How do I renew my subscription? Step 1: When a subscription renewal is due or has expired, you will start seeing a ‘Renew Subscription’ banner at the top of the homepage on your LocoNav web app. Step 2: Click ‘Renew Now’. Step 3: Select the ...
Recent Articles
User Management
USER MANAGEMENT User Management can be used to create multiple users within the organization with certain access permission rights. Admin Users can use the standard roles available on the platform or can create multiple Roles based on the ...My vehicle is offline
It is normal for the platform to show a particular vehicle as offline temporarily. The platform will show a vehicle as offline if the device has not sent any data packet to our server in last few minutes. The platform also shows the time when the ...Straight Lines on the Map
There are several times when you will see straight lines on the map instead of the actual path travelled by your vehicle. The straight line can pass through buildings, and doesn't follow the exact road or path taken by the vehicle. A straight line ...How is distance calculated on the platform
Calculation Logic The platform calculates the distance using the standard Haversine formula. This formula is extremely accurate and is used widely to calculate the distances between two locations on Earth. The Haversine formula calculates the ...Limitations of a GPS device
Signal Obstructions Tall buildings can impact GPS signal reception through the "urban canyon" effect, where buildings block the direct line of sight to the satellites. These obstructions can lead to weaker signals and increased multi-path errors, ...