Alert Triggers and Notifications
Alert Trigger Mechanisms:
Alerts within Loconav's Alerts Module can be triggered through various mechanisms:
Real-Time Monitoring: Specific alerts, such as geofence entry/exit, SOS, device removal, and more, operate in real-time. They are generated as soon as the event is captured by the system.
Ignition On / Off
Device Power Unplug
Scheduled Checks:For other types of events, specific conditions need to be satisfied for the alert to be triggered. For example, overspeed alerts or distance-covered alerts require predefined conditions to be met before generating notifications.
Overspeed
Distance Traveled Alert
Notification Channels of Communication Channels
Users can receive alerts through multiple notification channels, allowing them to stay informed promptly. These notification options include:
Web Notifications: Receive alerts directly within the Loconav FMS platform.
App Notifications: Get real-time updates through the mobile app.
Email: Alerts can be sent via email, providing users with a detailed record.
SMS:For certain alerts, SMS notifications are available, although they are chargeable to the client.
Users have the flexibility to choose the notification channels that best suit their preferences and operational needs.
Related Articles
How to subscribe alerts on the dashboard ?
Configuring Alerts: To set up and configure alerts in Loconav's Alerts Module, follow these steps: 1. Navigate to the "Alerts" module within the dashboard 2. Identify the alert you want to configure. 3. Click on "Set Alert" to start the configuration ...
Alert History Monitoring & Reporting
Viewing Alert History: Users can easily access the history of alerts triggered by their vehicles or assets within the Loconav FMS platform. Here's how: Click on the alert listing within the Alerts Module. Use the time period filter to select a custom ...
List of Important Alerts with Logic and Different Use-cases
List of Important Alerts Geofence Entry / Exit Alert Logic: Generated when the vehicle enters or exits any of the geofences created for the account. Use Cases: Ensure vehicles adhere to defined geographical boundaries. Monitor and report on ...
Different Category of Alerts
The Alerts Module within Loconav's platform supports various types of alerts, categorized as follows: Auto-Generated Alerts: These alerts are automatically generated by the system but require users to subscribe to start receiving notifications around ...
Troubleshooting and FAQ
Common Issues and Solutions: While Loconav's Alerts Module is designed to provide seamless monitoring, users may encounter common issues. Here are some issues and recommended solutions: Issue 1: Not Receiving Alerts Solution: Check your notification ...