• Step 1: When a subscription renewal is due or has expired, you will start seeing a ‘Renew Subscription’ banner at the top of the homepage on your LocoNav web app.

• Step 2: Click ‘Renew Now’.

• Step 3: Select the subscriptions you want to renew.
  
  

• Step 4: Click on Proceed to Pay. You will be redirected to the payment portal where you can make the payment for your subscription order.

• Step 5: Select the payment mode and make the payment to renew your subscription.

Note: In case the ‘Proceed To Pay’ option is not available for you, select the duration for which you want to renew your subscription, and click on ‘Create Order’ to place a subscription order.

Q. How do I create an order for renewing my subscription?

• Step 1: Select the ‘Subscriptions’ module from the side navigation menu, and click on ‘Order Subscriptions’. A dashboard will appear with a list of all subscription orders or purchases on your account.

• Step 2: To create an order for renewing your subscriptions, click ‘Create Order’ on the top-right of the dashboard.

• Step 3: Select ‘Renew Subscriptions’ from the ‘Select Item’ dropdown.  

• Step 4: Next, select the subscriptions that you want to renew from the ‘Select Subscriptions/Vehicles’ dropdown.

• Step 5: Enter the duration for which you want to extend the subscription.

• Step 6: Click on ‘Create Order’ to place an order

Q. How can I renew my subscription in bulk?

• Step 1: Select the ‘Subscriptions’ module from the side navigation menu, and click on ‘Manage Subscriptions’. A dashboard will appear with a list of all subscriptions on your account.

• Step 2: Click on ‘Bulk Actions’ from the top-right, and select ‘Bulk Renew Subscriptions’.
  
  

• Step 3: Download and open the template file (in CSV format).

• Step 4: Enter the subscription and vehicle details in the specified format of the template.

1. Subscription code

2. Asset type:

1. Vehicle

2. Device

3. Asset number:

1. Vehicle registration number

2. Device serial number

4. Duration

5. Duration unit:

1. Days

2. Months

3. Years

• Step 5: Save the CSV file and upload it. Cick ‘Submit’ once uploaded.